At Flower Delivery Tufnell Park, we take pride in offering only the finest and freshest blooms to our local community. As a trusted Tufnell Park florist, serving both households and nearby businesses, we guarantee that every bouquet dispatched reaches you in perfect, fresh condition. Our quality assurance begins the moment flowers arrive at our premises and continues until they reach your door. We aim for every customer to experience the delight of beautifully fresh flowers, every time.
We package every order with care, but if your flowers arrive damaged or not as described, please contact us immediately. We strongly recommend reporting any issues with your delivery as soon as possible—ideally within 24 hours of receipt. In your message, please include a clear description of the problem and provide a photograph if feasible. This helps us to quickly investigate and resolve your concern.
Your satisfaction matters to us. We promise that every bouquet delivered in Tufnell Park and the surrounding area meets our strict freshness standards. Our flowers are hand-selected daily and arranged to ensure they remain fresh and vibrant for a minimum of 5 days from the time of delivery, provided they are cared for according to the included instructions. Some delicate varieties may differ slightly in lifespan, but we always aim to provide clear care guidance with every order.
If you are unsatisfied with the condition or freshness of your flowers, please get in touch within the first 48 hours of receiving them so we can make it right. After assessing your claim, we offer the following resolution options:
Our goal is for every recipient to be delighted with our service, and we handle all claims fairly and promptly.
We value feedback and strive to resolve all concerns as quickly as possible. Should you wish to make a complaint, please contact our customer service team with full details of your issue. This can include the order number, delivery date, and a detailed description of your experience. We review all complaints within one working day and aim to respond with next steps or a resolution as soon as possible. Our team is committed to upholding our reputation as a reliable Tufnell Park florist, so your feedback is essential in helping us improve.
As a family-run business based in Tufnell Park, we understand the importance of trust, quality, and personal service. Whether you are ordering flowers for your home, workplace, or as a thoughtful gift, our promise to you is freshness, reliability, and customer satisfaction in every order. Thank you for choosing Flower Delivery Tufnell Park.
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